Purchase Guide

Purchase Guide: First-Time Buyers Guide

If this is your first time ordering or collecting premium statues on AotGk, please read the following guide to help you understand our ordering, payment, and delivery process.

1. What Is GK and What Other Product Types Do We Offer?

  • ✅ GK (Garage Kits / Resin Statues): GK refers to premium, limited-edition sculptures usually made of high-grade resin or polystone. Resin perfectly presents fine skin textures and sharp details, making these statues the ultimate preference for serious collectors.
  • ✅ Action Figures: Articulated collectible toys with multiple movable joints, allowing them to be posed in dynamic action stances. Typically made of high-quality PVC/plastic, they combine both playability and display value.
  • ✅ Licensed Statues: Officially authorized resin or polystone sculptures that faithfully recreate characters from well-known franchises. Meticulously sculpted and painted, they offer high collectible and investment value.
  • ✅ Original PVC: PVC figures designed and produced independently by artists or original creative studios. They often feature unique art styles and smaller production quantities.
  • ✅ Licensed PVC: Mass-produced PVC figures officially licensed by original IP holders. Manufactured by established brands, they offer fine craftsmanship at an affordable price, making them ideal for beginners.

2. Product Availability Status

To help you make informed decisions, here is a quick overview of the different product statuses on AotGk:
  • Early Bird: A special initial phase for brand-new announcements. You can secure a slot with a lower deposit before the studio releases full specifications. Full payment is TBD (To Be Decided) and will update later.
  • Pre-order: The product is publicly available for reservation. Secure your piece before the official manufacturing phase ends.
  • Pre-order Closed: The reservation window has closed. Some slots might still be orderable by contacting our team for current market pricing.
  • Released (In Stock): The product has finished production, arrived at our warehouse, and is ready for immediate international dispatch.
  • Abandon Production: The studio has officially cancelled production. In this rare case, deposits are fully refunded.

3. Special Option: Full Payment (Super Sale)

For certain rare, highly sought-after, or long-discontinued statues, once the official pre-order window has closed, it becomes extremely difficult to source them directly from the original studio. To help collectors secure these hard-to-find masterpieces, AotGk leverages our extensive global network to source them through private collectors or display items from premium showrooms. These exclusive items are marked as Full Payment (Super Sale) on our website.
  • Product Condition: These items may have been previously unboxed or displayed for showroom presentation but remain in excellent, collectible condition.
  • Transparency: We will thoroughly inform the customer of the item’s specific condition and provide an accurate market quote before shipment. Once the item arrives at our warehouse, our professional team will inspect it and provide detailed photos for your confirmation whenever possible.

4. Timeline & Delivery Stages

  • Production Cycle: After pre-orders close, the studio begins manufacturing. This typically takes 3 to 6 months depending entirely on the studio’s production progress.
  • Arrival Notice: Once production is complete, it takes about 2 weeks for the items to arrive from the studio at our international logistics center.
  • International Delivery: The exact time depends on your shipping method. Air freight generally takes 7–15 business days, while ocean/sea freight for oversized statues takes 30–60 business days.

5. How Ordering Works (Step-by-Step)

📦 For Early Bird / Pre-Order Items:

  • Browse and select your favorite anime statue.
  • Choose either “Deposit” (reserve now, pay balance later) or “Full Payment”.
  • Complete the secure checkout via PayPal or Credit Card.
  • When the product finishes production and arrives at our main warehouse in Shenzhen, Guangdong, China, we will inspect the item, take high-definition photos of the product and packaging for your confirmation, and issue an invoice for the remaining balance and freight.
  • Complete the payment, and your masterpiece will be securely dispatched.

📦 For Pre-Order Closed / Released Items:

  • Browse and select the available statue.
  • Select “Full Payment” to secure the stock.
  • Complete the secure checkout via PayPal or Credit Card.
  • When the item is ready at our Shenzhen warehouse, we will inspect it, provide detailed photos for your peace of mind, and issue an invoice for the final international freight.
  • Pay the freight invoice, and your package will be immediately dispatched.

6. Deposit, Balance, and Full Payment

What Does “Deposit” Mean? Paying a deposit secures your allocation at the current price. When the product is nearing completion, we will issue a balance invoice. Balance = Full Payment – Deposit.
⚠️ Important Note About Deposits (72-Hour Grace Period): We provide a unique 72-hour cancellation grace period from the exact time of order placement. Within these 72 hours, you can cancel your pre-order and request a 100% full refund of your deposit by emailing Team@aotgk.com. Once the 72-hour window expires, deposits are immediately submitted to the studio to secure raw materials and production slots; therefore, after 72 hours, all deposits become strictly non-refundable and non-transferable to alternative items, unless a project is officially abandoned by the studio.
What Does “Full Payment” Mean? You pay the entire product price upfront. Please note that freight is not included in the product price and will be calculated and invoiced separately once the package dimensions and final weights are verified at our warehouse.

7. Important Technical Notes & Disclaimers for Statue Products

Resin and polystone statues are high-end, premium collectible display pieces and are inherently intricate and fragile. To ensure you have the best collecting experience, please review these essential industry characteristics before purchasing:
  • Fragility & International Transit Risks: While AotGk utilizes heavy-duty reinforced packaging and fully insured shipping, the complex nature of international transit means minor occurrences can sometimes happen. Minor issues such as small parts detaching cleanly, fine fractures, or minor surface scuffs are common in the resin hobby and can usually be easily resolved with a drop of specialized adhesive.
  • Handmade Variations: Unless explicitly stated otherwise, statue products are fully painted, semi-handmade finished collectibles. Minor variations in paint gradients, slight manual adjustments, or microscopic imperfections are normal characteristics of the studio production process and do not constitute product defects or incorrect shipments.
  • Assembly Required: Basic self-assembly is almost always required once your package arrives. Please note that manufacturing studios do not always include printed instructional manuals. If you face any difficulties putting your masterpiece together, please reach out to our team for guidance.
  • After-Sales & Replacement Parts: If you receive a statue with severe transit breakage or missing major components, please contact us at Team@aotgk.com within 48 hours of delivery with clear, unedited unboxing videos and photos. We will work wholeheartedly with the studio to request replacement parts. Please note that studio replacement allocations are extremely limited and subject to their production timelines. While AotGk will cover the domestic logistics from the studio to our warehouse, the collector is generally responsible for the international shipping cost of the replacement part to the final destination.
If you are unable to accept the inherent minor shipping risks, normal handmade characteristics, or potential production delays of limited-edition resin statues, please consider your purchase carefully.
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