Terms & Conditions

Terms & Conditions

Welcome to AotGk. These Terms & Conditions (“Terms”, “Agreement”) govern your legal relationship, navigation, and purchasing activities on our digital platform, www.aotgk.com (“Website”, “Platform”), which is owned and operated by AOT GK TRADING (Company Registration No.: 202603075024).

By accessing our Platform, registering an account, or initiating a purchase, you formally acknowledge that you have read, understood, and consented to be contractually bound by these Terms. If you do not accept any section of this Agreement, you must immediately halt your use of our services.

1. General Eligibility & Account Responsibilities

Age Mandate: This Platform caters strictly to adult high-end hobby collectors. By creating a profile or checking out, you affirm that you are at least 18 years of age or the age of legal majority in your country of residence.

Account Security: If you maintain an account on our Website, you are entirely responsible for shielding your private login password. Any transactions, order updates, or data submissions originating from your account credentials will be deemed executed by you.

Data Integrity: You agree to submit highly accurate, updated, and legitimate name, physical delivery address, and contact fields during checkout. AotGk is not liable for delayed communications or lost cargo resulting from invalid or false details provided by the user.

2. General Retail Disclaimer & Intellectual Property (IP) Compliance

Nominative Descriptive Use: AotGk functions as an independent boutique retailer and specialty global procurement coordinator for resin statues, action figures, and hobby collectibles. Unless explicitly detailed on a product page, AotGk is not the original manufacturer, copyright holder, legal entity sponsor, or trademark representative of any third-party character franchises, games, movies, anime series, or comic titles displayed on this site.

IP Preservation: All product images, character names, descriptive references, and logos published on this domain are integrated purely for descriptive and nominative identification purposes to showcase collectible items to our consumers. AotGk heavily values intellectual property rights held by creative entities and copyright owners.

Platform Proprietary Rights: The specific code, graphic interfaces, website design, original text layouts, and brand assets of AotGk are protected under international copyright and intellectual property legislation. No entity may duplicate, scrape, or extract our materials for external commercial ventures without our explicit written authorization.

3. Order Placement, Modifications, and Forfeiture Policies

Pre-Order & Deposit Systems: Due to the specialized nature of limited-edition resin statues, items often operate on a custom deposit scheme. A paid Deposit secures your production allotment. We provide a unique 72-hour cancellation grace period from the exact timestamp of order placement, during which buyers may request a 100% full refund of their deposit via Team@aotgk.com. Once this 72-hour window expires, deposits are immediately allocated to manufacturing studios to lock raw components and become strictly non-refundable and non-transferable to alternative items, unless a project is officially declared abandoned by the production studio.

Price Adjustment Framework: Prices listed on our catalog reflect initial specifications. AotGk reserves the right to adjust transactional quotes for unfulfilled orders if global supply metrics, currency exchange drops, or aftermarket scarcity change significantly. We will always notify consumers clearly before processing updates.

Abandonment Rules: When an item is verified completed by a manufacturing studio, AotGk will dispatch multiple payment notices. Buyers are allotted a strict 30-day window to clear their remaining financial balance and logistics freight invoices. If a buyer fails to clear these within 30 days, the order is formally categorized as abandoned. The customer’s allocation will be fully forfeited, and any previous deposits will be handled according to our standard policy to cover warehousing and studio breach penalties.

4. Financial Processing & Transaction Protection

Gateway Autonomy: Financial processing on our site is managed via encrypted, isolated networks provided by reputable institutions (including PayPal, Stripe, and linked payment partners). AotGk does not capture, store, or view your real-time bank details or card numbers.

Fraud Safeguards: To block digital fraud and illegal chargeback behavior, we reserve the right to flag, pause, or unconditionally terminate any transactions that exhibit high risk, invalid geographical billing data, or unverified card usage.

5. Logistical Boundaries & Customs Clearances

Freight Exclusions: Unless noted otherwise on the checkout screen, pricing fields on our storefront represent product costs only and exclude international logistics fees. Freight is calculated separately once your item hits our center and its precise physical dimensions are logged.

Customs Duty Commitments: For standard shipping courier methods (including UPS, DHL, FedEx, and EMS), the importer of record (the consumer) is completely responsible for processing localized customs clearances and paying appropriate regional tariffs or entry taxes. AotGk is not responsible for any package seizures, destructions, or holding penalties arising from user failure to complete customs requirements.

6. Limitation of Liability & Force Majeure

Material Fragility: Resin and polystone sculptures are artistic items and possess natural fragile traits. AotGk is committed to reinforcing shipping crates, but minor transit disruptions (such as tiny component detachments) do not represent a merchant defect or wrong shipment.

Force Majeure Exclusions: AotGk cannot be held legally or financially liable for shipping delays, production bottlenecks, or order cancellations triggered by events outside our reasonable control. These include, but are not limited to: structural port shutdowns, international carrier delays, global weather anomalies, trade restrictions, regional manufacturing halts, or pandemic regulations.

Liability Cap: To the highest boundary permitted under regional law, the entire financial liability of AotGk toward a consumer for any legal dispute arising from a transaction will never exceed the total dollar amount paid by the consumer to AotGk for that specific order.

7. Indemnification

You agree to defend, indemnify, and hold harmless AotGk, its managing directors, corporate officers, and operational agents against any financial losses, legal liabilities, legal fees, or third-party claims emerging from your breach of this Agreement, unauthorized use of our site assets, or violation of any regulatory international consumer laws.

8. Governing Law & Dispute Resolution

These Terms & Conditions and any separate merchant agreements whereby we provide you retail services shall be governed by, interpreted, and enforced in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law. Any formal legal disputes or litigation arising from this Agreement will be handled exclusively under the jurisdiction of competent courts located in Malaysia.

9. Amendments to Terms

AotGk retains full discretion to modify or swap segments of this Agreement at any time. The updated iteration will take absolute legal effect immediately upon being posted on this Website. Your continued navigation of our storefront or engagement in transactions following updates establishes your legal acceptance of the revised Terms.

10. Contacting Our Legal Desk

Official Corporate Mail: info@aotgk.com

Official Web Address: https://www.aotgk.com

Parent Organization: AOT GK TRADING (Reg No: 202603075024)